Privacy Policy

Introduction

RSM Rancho Santa Margarita Landscaping is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information when you request a quote or schedule services:

• Name and contact information including email address and phone number
• Property address and service location
• Payment information for billing purposes
• Service preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and pages visited. This information helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the landscaping services you request
• To communicate with you about appointments, quotes, and service updates
• To process payments and maintain accurate billing records
• To send you service reminders and seasonal landscaping tips if you opt in
• To improve our services and customer experience
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• When required by law, such as in response to a court order or legal process
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

You have certain rights regarding your personal information:

• You can request access to the personal information we have about you
• You can request correction of inaccurate information
• You can request deletion of your information, subject to legal requirements
• You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: